Privacy, Shipping & Return Policy

Effective Date: 7/24/2026

At Qiyam Ventures, we value your privacy and are committed to protecting your personal information as well as providing clear terms regarding our service delivery. This policy explains how we collect, use, store, and protect your information, alongside our guidelines for order fulfillment, shipping, and returns across our corporate operations.

Qiyam Ventures is the parent company overseeing multiple business divisions, including:

  • Qiyam Events – Event Management
  • QiyamMart – E-commerce & Supermarket Platform
  • Qiyam Explore – Personalized Travel Experiences
  • Qiyam Business Solutions – Business Consulting & Digital Solutions

Each business pillar may maintain its own website and additional practices specific to its services. This Policy applies to the Qiyam Ventures corporate website.

Information We Collect

We may collect:

1. Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information voluntarily submitted through our contact methods

2. Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referral source
  • Cookies and analytics data

How We Use Your Information

Your information may be used to:

  • Respond to inquiries and fulfill orders
  • Provide corporate information
  • Improve website performance and user experience
  • Maintain website security
  • Communicate important updates
  • Evaluate partnership opportunities
  • Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, and analyze website traffic. You may disable cookies through your browser settings, although certain features may not function properly.

Shipping & Delivery Policy

Physical products and orders placed through our retail division (QiyamMart) are subject to the following fulfillment terms:

Order Processing

Orders are processed within 1 to 2 business days after receiving order confirmation. Tracking information will be provided once dispatched.

Timelines & Rates

  • Local deliveries in Kerala typically arrive within 2–4 business days.
  • Pan-India shipments take approximately 5–8 business days depending on location.
  • Shipping fees are calculated transparently at checkout based on location and parcel weight.

Returns, Refunds & Cancellations

Return Conditions

  • Return requests for physical items must be raised within 7 days of delivery.
  • Products must be unused, unaltered, and retained in original packaging with proof of purchase.
  • Perishable products, hygienic items, or customized orders are non-returnable.

Refund Processing

Approved returns will be refunded back to the original payment method within 5–7 business days after inspection.

Service Cancellations

Cancellations regarding corporate consulting (Qiyam Business Solutions), event packages (Qiyam Events), or travel bookings (Qiyam Explore) are governed by their respective individual client agreements.

Third-Party Services & External Links

Our website may include links to independent websites operated by our business pillars or trusted third-party providers (including Qiyam Events, QiyamMart, Qiyam Explore, and Qiyam Business Solutions). Each website operates independently and maintains its own specific policies. Qiyam Ventures is not responsible for the privacy or shipping practices of external websites.

Data Security & Retention

We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. Personal information is retained only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Withdraw consent where applicable
  • Request information about stored data

Contact Us

If you have any questions regarding our policies or order inquiries, please contact:

Qiyam Ventures

Email: info@qiyamventures.com

Phone: +91 98765 43210

Calicut, Kerala, India

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